[email protected]
Lot N5/15, Cai Dam New Urban Area, Bai Chay, Quang Ninh, Vietnam
1
(+84) 39 282 4680
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Reserve Table

FAQs For Guests

At The One Indian Halong Restaurant, we know that a great dining experience starts with clarity and comfort. This FAQ page is here to answer the most common questions about our menu, dietary options, reservations, and services. As a trusted Indian restaurant in Halong, we aim to make every visit smooth, welcoming, and full of authentic flavors you can rely on.

Reservation method: Via email, hotline phone call, Zalo, or Facebook, and subject to confirmation from the restaurant

Required information: Full name, phone number, number of guests, reservation date and time, confirmed menu, and any special requests

Deposit policy: For parties of more than 8 guests, a 50% deposit of the total service value is required within 2 days after confirmation or no later than 48 hours before the reservation time

Cancellation Policy

  • Fewer than 16 guests: Free cancellation up to 24 hours in advance
  • 16–39 guests: Free cancellation up to 48 hours in advance
  • 40 guests or more: Free cancellation up to 72 hours in advance
  • Late cancellations: May result in loss of deposit

Modification Policy

  • Under 15 guests: Free date changes if notified 24 hours in advance
  • Over 15 guests: Free date changes if notified 48 hours in advance
  • Late changes: May be treated as cancellations

Yes. Our Head Chef, Sheikh Esak, has over 30 years of experience working in Indian restaurants across India, Cambodia, Singapore, and Vietnam. He is supported by a South Indian chef team with 15–19 years of experience, ensuring authentic regional flavors and expert handling of Vegetarian, Non-Vegetarian, Halal, and Jain cuisines.

We serve genuine Indian cuisine made with imported spices and ingredients from India. However, we can adjust the level of spice according to your preference.

Absolutely! We have a wide selection of vegetarian and vegan dishes, and we can prepare Jain-friendly meals upon request (no onion, garlic, or root vegetables). Beside we also offer Set Menu, Buffet, Alacarte Menu.

Yes, we offer Halal-certified meat dishes. Please inform our staff when placing your order so we can ensure everything is prepared accordingly.

No, we strictly do not use beef in any of our dishes. Our kitchen maintains separate sections for vegetarian and non-vegetarian cooking.

Yes. Menus can be customized based on your group size, dietary requirements, and event needs. Please share your preferences when making the reservation so our team can advise accordingly.

Our restaurant features a luxurious Indian-inspired interior with elegant décor, soothing music, and attentive service. We offer both private dining rooms and spacious tables for families or groups.

Yes, we welcome group reservations and can customize special set menus for family gatherings, business lunches, or tour groups. The minimum number of group booking is 4 people.

We accept major international credit cards, debit cards, cash (VND/USD), and QR code payments (Visa, Mastercard, JCB, Paypal,…)

Our menu is available in English, and our staff are well-trained to assist Indian guests. Hindi-speaking assistance is available on request.

Yes, we provide both delivery and takeaway options. You can order directly via our website or partner delivery apps.

Of course! You can find our reviews and photos on Google Maps and TripAdvisor. Many Indian travelers have shared their wonderful dining experiences with us.

Link Google Maps: Here

Link Trip Advisor: Here

  • We recommend booking as early as possible, especially for groups.
  • For parties of more than 8 guests, a 50% deposit is required within 2 days after confirmation or no later than 48 hours before dining time.

Yes. The One Indian offers 3 VIP rooms and flexible dining areas across two floors, suitable for private dining, tours, and events.